OpenAI CEO Admits GPT-5 Rollout Missteps, Pivots to GPT-6 Amid User Backlash
OpenAI CEO Sam Altman has publicly acknowledged mishandling the launch of GPT-5, conceding the company "screwed up" by replacing the popular GPT-4o model without adequate user consideration. The abrupt switch triggered widespread criticism across Reddit and X, with subscribers threatening cancellations over GPT-5's perceived colder tone. OpenAI swiftly backtracked, restoring GPT-4o access for paying users.
"We've learned what it means to upgrade a product for hundreds of millions overnight," Altman remarked during a private San Francisco dinner with reporters. The debacle is now informing GPT-6's development, with Altman emphasizing the need for personalization without exploitation—though GPU shortages constrain OpenAI's iteration speed.